The client organization currently uses two different applications to support the purchasing, ordering and payment process. The agreement for the current purchasing system is expiring and must be replaced. At the same time, the organization wants to further optimize and digitalize both the purchasing and logistics processes.
Green Rock Consulting conducted the preliminary research based on interviews with various stakeholders and desk research. The stakeholders interviewed consisted of management, end users and administrators. The desk research included the analysis of available documentation, requested by Green Rock Consulting.
Based on this input, the ambitions and the most important requirements and wishes were inventoried and elaborated. In addition, a fit-gap analysis was performed to compare the possibilities and limitations of the current supplier's applications with the established requirements and wishes.
The results, conclusions and next steps were incorporated in the final report and discussed with the management team.
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